Turning up the Heat....Sizzle.

I think when companies get complaints, they often don't address them until they get a certain volume of repeat complaints.  Maybe post the email address you used, and over the month or so, some of the rest of us can also write to them.

(I say over the next month or so, so we seem more like isolated disgruntled customers, and not several angry people over one incident...)

I usually email like you do. It's the quickest and easiest way in todays world to voice an issue/complaint a company. If I am really irked I will 'vent' about it on cafemom and hope others will email them also. I will probably also start posting in my blog and here when that stuff happens. my experiences are nil and coupons.

usually a standard issue i'm sorry you had that experience, that makes me wonder if they even read the email or just look for certain key words, and sometimes coupons for their products in the mail, which i don't really understand, if I have an issue with buying your products with the ingredients in them, why send me coupons, i'm not going to use them, i don't like your products.

oh well, what more can you do concievably right now, i would like to say i take it farther, but right now in my life that's the end of the line, maybe one day i will start taking action farther.