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Maytag Neptune MAH5500BWW Washer Reviews

Positive Reviews

plafollette

excellent!

Posted

Pros: Quiet, clean, efficient

Cons: longer wash time

Both the front load washer and dryer (matched set) in 2002 and have not had any problems with either one.  They are so quiet that when I first washed I had to keep checking to see if they were operating.  While they do have a longer wash cycle, they are gentlier on clothes.  The washer uses a lot less water than a top loader.  My utility bills have decreased as a result.  I recommend this machine to anyone.

Negative Reviews

gomentmuel

Junk

Posted

Pros: None

Cons: mildew, control panel, clothing not clean

I own one and now looking to replace because it's a piece of junk.  I was a Maytag repairman from 1979-87 and can tell you I would have no other washer/dryer than a Maytag.  Now I own Maytags through out my house, stove, microwave, washer, dryer, dishwasher, refrigerator.  Not anymore, soon as I start having issues they are being replaced with something OTHER than Maytag.  First the washer is a problem, I had to find out on my own that a recall was in for it.  They redesigned the door gasket but I can't even get them to send me one so I can get rid of the mildew.  Now it won't start just beeps runs a wash when it feels like it.  So now it's off to buy a new one, refrigerator...it's...
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More Reviews

jennief

Maytag/Whirlpool never again

Posted
Neptune Washer MAH5500BWW. Purchased 6 years ago.  The water valve inside the washing machine broke, filling up the tub and then busted the door wide open and spilled out immense amounts of water onto my wood floors...the carpet in the next room.... through the ceiling...into my basement office..onto the wood floors in the office...and down the walls. We spent the next several hours using every single towel, blanket and anything else that could soak up water in our house as well as a floor squeegie to push the water out and a wet vac. And then leave the front and back door open and have multiple fans blowing in the middle of winter in Denver, Colorado.   After multiple...
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pongo

Maytag Neptune - Davey Jones Locker

Posted

Pros: clean clothes

Cons: mechanical nightmare

This washer is a nightmare. I must admit, we process a lot of loads of laundry, 4 kids, 1 or 2 fresh towels after each shower, you do the math. We never had a problem with the mildew issue, simply because the washer never stopped running loads. Before the water used for counter weight got old enough to sour, another load was running. The washer worked fine until 30 days before the warranty expired, then the motor and power supply blew. Luckily the machine was within 30 days of the warranty expiring. Maytag parts sent me a new motor and power supply. The old motor was 1 HP, the new motor was 3/4 HP. I guess they decided the extra power was causing the washer to clean too well....
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kathi50

Maytag Neptune MAH5500BWW Washer

Posted
Purchased in 2002 totally rebuilt in 2006 and died in 2009. Problems from the date of purchase. Mold and mildew on door gasget while an issue was th least of my complaints. Making calls to Maytag was a nightmare, I was just passed from one person to another and pomised I would receive a call back which never came. Definately my LAST Maytag appliance.
sheri

Neptune washer MAH5500BWW

Posted

Cons: Mold in gasket, stinky, company won't back product, phone reps are worthless, buy it and waste over $1,000

We have a Maytag front loading machine.   Model - MAH5500BWW Serial #92981662AR   I called the phone number listed on our machine to ask for help on the mold issue on the gasket of our Maytag washing machine.   We did not get involved in the lawsuit. The machine was in storage before, during, and for a while after the deadlines. we were never contacted. Therefore, it has NOT had a lot of use but is grossly moldy.    I gave the rep my model number, as asked, and she gave me a phone number to call:  1 (866) 739-1033. I repeated the number back to her and she verified that it was correct. I dialed the number 3 times. Each time I was told that the number is no longer in service.   Then I...
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