Cons: poor customer service, a complete waste of time
I paid for a subscription and didn't receive as much as a receipt or confirmation. Didn't receive anything from them: no emails, no magazines, nothing. I emailed customer service and didn't receive a response for weeks. When they did reply to my inquiry, I was told that there was no record of my account even though a charge from their magazine on my bank statement said otherwise.
Have jumped through many hoops (many emails and phone calls to different customer service numbers) in an attempt to get a refund due to their extremely poor customer service. I was told they issued a refund but the amount was for less than I was supposed to receive. Called customer service again and was promised a call within a day or two. They never called. After many weeks, I'm still trying to get my full refund. They've consistently shown little effort in trying to rectify the issue.
Avoid this magazine as they are completely unprofessional and by no means "good". They've done nothing but waste my time.