Cons: CONSTANT PROBLEMS AND REPAIRS
Unit worked fine for just under 2 years, then began series of breakdowns. All parts have been replaced at least once. GE covered all the repairs I suspect due to so many issues with the earlier models sold. Technician said all evaporaters are being replaced, defective design. The latest 2 issues are 1) Error code for dirty air filter. Filter is 100% clean, yet stopped unit every 48 hours. Technician could find no problem but said I must remove cover and vacuum the coils monthly for life of the unit (which is not in the user manual as a needed procedure). Latest issue 2) Two weeks after filter error 'repair', have a Heat Pump Failure code, which I was told will not be covered. The last technician wondered why GE has not replaced this unit as it has had so many failures and all parts replaced once, and still failing. I feel this product was released too early without adequate testing and I am one of the early guinea pigs. Interestingly the unit has been completely redesigned and doesn't even look remotely like the flashy space-age original unit I purchased (directly from GE online store). Needless to say I am very disappointed and embarassed to tell anyone how much I paid for this 'experimental' unit. If you must purchase one, I hope the new ones are better for anyone buying one.