Cons: Frequent breakdowns-Very bad for environment
Installed Feb 2010 – 2 breakdowns. Each time compressor coils break open, releasing all Freon gas. They keep breaking because it contains the bare minimum amount of metal thickness in the coil wall. With repeated heatings and coolings – this is a heat pump after all – the thin metal becomes weak and allows all the Freon gas to escape into the atmosphere. Each time, it releases equivalent amount of Freon of 7 refrigerators.
We had even paid extra for 3 more years of warranty coverage over the 1 year manu warranty. Were told we could order yet another part, but since it will most likely break again within a few months - and release more Freon gas – we choose not to keep ruining the earth’s protective Ozone layer. We will operate it in the electric-only mode until we can afford to have it replaced with a regular, conventional water heater.
The EPA should make this a mandatory recall. We are extremely unhappy and frustrated. We bought this to save energy and money.