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ClimateMaster TS-036 Tranquility 20 Heat Pump

100% Positive Reviews
Rated #5 in Geothermal

Posted

Pros: It's geothermal

Cons: Noisy operation

I paid almost $30,000 for the Tranquility 20 unit plus vertical ground loop (3.5 tons) for my 2000 sq. ft. home near Baltimore, Maryland.  I expect to receive about half of this back (net $15,000) in the form of gov't subsidies.  I did not shop around and probably overpaid somewhat.

My major complaint is that the unit runs loud despite the fact that the product literature touts the unit's "noise-free" operation.  I have been awakened in the middle of the night by the whoosh of the unit coming on.  My previous unit (a 20-year old gas furnace) was much quieter.  Granted, it COULD be a faulty unit or installation, but so far both the installer and the manufacturer have been rather unresponsive to my complaint.  More likely, the problem is in the design.  I will be looking at the duct work as well.  In any case, they need to remove the "noise-free" badge from their product literature as it is an obvious lie.

The savings so far have been great.  My last utility bill was $150, which is about half of what I typically paid around this time of year with my previous system.

ClimateMaster TS-036 Tranquility 20 Heat Pump
Description:

Using EarthPure™ Ozone Safe Refrigerant, the Tranquility™ is a breakthrough in efficiency – providing you with the greatest energy savings of any space conditioning system and unprecedented environmental protection at the same time. This Tranquility 20 model is available with either an ECM or PSC motor (an ECM [Electronically Commutated Motor] is a high efficiency [65-72%] programmable brushless DC motor that utilizes a permanent magnet rotor and a built-in inverter. A PSC [permanent split capacitor] induction motor is less efficient [12-45%]). It can be installed either as a water loop, a ground water closed loop, or a ground loop. These options result in a range of capacities and efficiencies. The specifications below are for the ground loop configuration with the ECM fan motor.

Details:
DetailValue
Size
Energy Star QualificationYes
Energy Efficiency Rating (EER)20.2
Cooling Capacity34,600 BTUH
TypeGeothermal
Heating Capacity25,800 BTUH
Coefficient of Performance (COP)4.2
Additional Features
Heating Seasonal Performance Factor (HSPF)
Release Date
Seasonal Energy Efficiency Ratio (SEER)
Models:
Model Name/TypeMPNEAN/UPC
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