Pros: exfoliates gently (so long as you aren't sensitive to cloves)
Cons: needs to be used with cleanser + toner + moisturizer; doesn't smell great
This is a good exfoliating option if you have (1) super-sensitive skin and (2) actually do cleanse + exfoliate + tone + moisturize. This is NOT a quickie skin treatment for the days when you're just trying to get out the door.
A couple of tips.
Tip 1: use this in the shower, after your cleanser. It's a dry scrub, and it needs to be mixed with lots of water to be effective at all. Don't try to skip the cleanser or your face won't feel clean--this product is for exfoliating, not for cleansing.
Tip 2: don't skip the toner after use. The product leaves a strange residue that I find distinctly unpleasant, unless I freshen my skin up with a toner afterwards. Without the toner, it feels like my skin is asphyxiating. After the toner, though, I can tell that it's done a good job exfoliating.
Tip 3: obviously, if you're going to tone, you need to moisturize. Otherwise your skin will die of dehydration.
I don't really LIKE this product. It smells kind of weird (it does NOT smell "fresh," which is what I expect from a "citrus" product), and it's a pain to use. Nevertheless, I use it when I'm doing a full regime, because I have had a hard time finding other effective exfoliating options for my super-sensitive face.